How Your Annual Premium Audit Works

A clear, step-by-step look at the annual premium audit process.

  1. Step 01Automatic

    Policy Period Ends

    Your policy coverage period has ended and the annual audit cycle begins automatically.

    Est. timeframe: Automatic

    Once your policy period closes, Pie Insurance initiates the audit process. No action is required from you at this stage.

  2. Step 02Test1234

    Audit Notification Sent

    We notify you via email and postal mail that your audit has begun.

    Est. timeframe: Within 30 days

    You will receive an official audit notification within 30 days of your policy expiration. Check your email and mailing address on file.

    Agent login
  3. Step 03Documents Needed

    Records Requested

    Pie requests your payroll records and business information for the audit period. stepDetail: <p>We'll reach out to request documents such as payroll records, employee classifications, and subcontractor information.</p>

    Est. timeframe: 5–7 business days to respond

    You will receive an official audit notification within 30 days of your policy expiration. Check your email and mailing address on file.

    Agent login
  4. Step 04Upload Documents

    Upload Your Documents

    Submit your payroll records and business documents securely through our portal.

    Est. timeframe: Complete within 14 days

    Log in to your Pie portal and upload the requested documents. Required items typically include: payroll registers, W-3 forms, and subcontractor certificates.

    Upload Documents
  5. Step 05

    Audit Review Begins

    Our audit team reviews your submitted records and begins the assessment.

    Est. timeframe: 7–10 business days

    A licensed auditor will carefully review all submitted documents against your original policy estimates.

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  6. Step 06

    Payroll & Business Review

    We verify employee classifications, payroll totals, and subcontractor details.

    Est. timeframe: 3–5 business days

    This step ensures your premium is based on accurate, up-to-date payroll and business activity data from the audit period.

  7. Step 07Ongoing

    Audit Adjustment Calculated

    Based on the review, any difference between your estimated and actual premium is calculated.

    Est. timeframe: 2–3 business days

    If your actual payroll was higher than estimated, a small additional premium may apply. If lower, you may receive a credit.

    Prediction
  8. Step 08success

    Final Audit Statement

    You receive your official audit statement showing the final premium adjustment.

    Est. timeframe: Sent within 5 business days

    Your final statement will be sent via email and available in your Pie portal. Review it carefully and contact us with any questions.

  9. Step 09Audit Complete

    Payment or Refund Processed

    Any additional payment is collected or a refund is issued — and your audit is complete.

    Est. timeframe: 10–14 business days

    If you owe additional premium, payment instructions will be included in your statement. If you're owed a refund, it will be processed within 10–14 business days.

Audit Roadmap Complete

You've seen every step of the annual premium audit — from policy end to final resolution. Questions along the way? Our team is here to help.

Audit Adjustment Calculated