AgencyPayroll
Payroll Partners

Pie Insurance for Payroll Agents

Get to know our workers’ comp experience for you and your small business clients.

Why Pie

Pie offers agents and small businesses a simple, seamless experience. We cover almost 70 percent of class codes and auto-decide over 73 percent of submissions, saving you time and hassle.

What internet browser is recommended for using the partner portal?

For the best experience we recommend using Chrome or Firefox.

If I need to step away from a submission, can I save it and continue where I left off?

Yes, we know things happen and sometimes you need to step away from a client submission so we’ve set up the partner portal to save submissions in draft form, saving all the information up to the last complete page in submission. When you log back into the portal, you will find these submissions saved under the “Draft” heading.

What submissions will be visible in the partner portal?

If you are a partner portal admin, you can also see submissions made by your organization’s agents by switching the My Submissions toggle in the portal dashboard. If you are a partner portal user, you will only be able to see your submissions in the portal.

Can I submit a bind request in the partner portal?

Yes, you can request to bind the policy by clicking the Request to Bind button. From there, the portal will walk you through remaining steps to bind the policy.

What are the key benefits I should tell my clients about Pie?

Everything from quote to claim is designed with small business owners in mind. We can schedule rate policies regardless of size to save them up to 30 percent.

Pie offers coverage rated A- by AM Best and backed by SiriusPoint—providing 75 years of insurance solutions—that’s financial strength they can count on.

With our online account access, Pie customers can easily view their policy details on their computer or smartphone.

Customers rate us Excellent on Trustpilot and rave about our outstanding service.

How does Pie handle claims?

We partner with CorVel Corporation for best-in-class claims management with their national network of experienced medical providers. CorVel offers immediate intervention with added value services such as:

  • 24/7 nurse triage
  • Telehealth and My Care App for claims process simplicity
  • Early return-to-work and aggressive provider negotiation

You can access all state notices in the Document Library. Download a “How to respond to a workplace injury” poster for your clients.

What should my client do when a workplace incident occurs?

When a workplace incident occurs, Pie customers should take these steps:

  • If the incident involves a life-threatening medical emergency, call 911.
  • If not, call the 24/7 Nurse Line at 844-581-0828 with your employee. The nurse will help the employee get appropriate care, and help you report the incident.

Note: it’s important that your client, the policyholder, report the incident rather than the injured employee.

Need a hand?

We value your time. Lets make sure you connect with the right team at Pie when a question comes up.

Your main point-of-contact for all service matters with Pie

Ensures your success by managing all service matters including inquiries, endorsements, BORs, and bind, quote change, and loss run requests.

  • Contact the Payroll Service Team at piepayroll[at]pieinsurance.com or 800-200-0498