Notify Pie Insurance: Immediately report the commercial auto claim to Pie via phone at 844-581-0828 or email at claims[at]pieinsurance.com. Provide us with all relevant details, including the date, time, and location of the accident, as well as information about any injuries sustained and the extent of property damage.
Assist involved parties: Ensure the safety and well-being of all involved parties. If necessary, provide medical assistance or arrange for emergency services. Cooperate with law enforcement if they are called to the scene.
Document the incident: Document the details of the accident thoroughly. Take photographs of the scene, including any damage to vehicles or property. Gather contact information from witnesses and obtain a copy of the police report, if available.
Complete claim forms: Work with your Adjuster to complete and submit any required claim forms promptly. This may include the Accident Report Form and any other documentation specific to your insurance policy or state regulations.
Coordinate repairs: Coordinate repairs for any damaged vehicles involved in the accident. When necessary, follow the guidance of your Adjuster regarding repair shops and/or approved vendors.
Facilitate investigation: Assist your Adjuster in investigating the circumstances of the accident. Provide accurate information and cooperate fully with any inquiries to expedite the claims process.
Monitor claim progress: Stay informed about the progress of the commercial auto claim. Follow up with your Adjuster regularly to obtain updates on the status of the claim and any actions required on your part.
Review preventive measures: Take this opportunity to review your company's driving policies and safety procedures. Identify any areas for improvement and implement corrective measures to reduce the risk of future accidents.

Report your commercial auto claim within 24 hours

In case of emergency, always call 911.